FAQs


What are the shipping charges to my location?

INDIA: Free Shipping when online payment mode is chosen. For Cash on Delivery, shipping charge is Flat Rs 49.
OUTSIDE INDIA: Shipping charges are Rs 999 per item.

What is the Cancellation Policy?

Currently we don’t allow cancellation for the Orders placed, but you can return the products once they are shipped. Click here to learn more about the return policy.

What if I want to return/exchange the product?

Read more about our refund policy here.

What are the currency available for shopping on the website?

You can shop on the website in INR (Indian Rupee).

Do product prices vary from country to country?

The product price remains same irrespective of the country you shop from. Only the shipping prices change depending upon your delivery location.

How much time will it take for my product to get delivered?

All shipments (In India & Worldwide) are delivered in 7-10 business days once the order is received by us.
In case of order placed for nameplate the team will get in touch with you for customization required, it generally takes 7-15 business days to get delivered.

After placing the order, I didn’t receive any confirmation on email/phone:

Please check your spam/promotions folder. If the issue persists, send us an email at [email protected]

What payment options are available for me?

INDIA: Cash On Delivery, Credit & Debit Cards, Net Banking.

Other Countries: Credit Cards, Debit Cards, Net Banking , PayPal

Are there any taxes and customs duties that I have to pay?

No, all the customs duties and taxes are borne by Digeeta.

What if I want to buy in wholesale or for reselling?

We have a separate team that will help you with such orders. Email at [email protected] to get in touch with our sales team.

What is an SKU code?

Each product on the website has a unique code attached to it. You can view the SKU code of the product by visiting the product page (sample product page here)

I’m not able to complete payment via PayPal. What can I do?

You need to add INR as a currency in your PayPal account for initiating payments.

I still have a question, what can I do?

Feel free to reach us on :

  1. E-mail: [email protected]
  2. Facebook Messenger: https://www.facebook.com/digeeta/
  3. WhatsApp: +91 9131759751

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